Winch hasn't been working so I gave them a call and they're sending out what I should need. No problems and only questions they asked was when and where I got.

Great customer service!!

 

damn i want to buy an 8k this summer.

 

whenever i do get a winch i plan on an 8k smittybuilt. seems like a great price for what it is. and its good to hear their customer service is good!

 

Good to hear that they take care of thier customers!

I have 2 of the 8k Smillybilts, one permanently mounted to my bumper and the other has a multi mount set-up so my buddies can use it or I can in my rear hitch. The multi-mount one has been used in about 7-8 extractions and my new one has only been tested and not used actually wheeling yet. They are a decent winch if you use it as an "insurance" type of winch. I wouldn't trust it to hang my truck off of waterfalls/ledges like guys out here do. In that case the $1k+ Warn is what you need.

 

I have to say the same about Mile Marker. I ran into som brush and messed up the solenoid a few years ago. I called MM to order a replacement and they sent me a whole solenoid and controller for free, I didnt even pay shipping!

 

Got the solenoid installed a while back and still nothing!! So I finally got back in touch with them today, time zones had us playing phone tag. lol

Talked to a guy named Ray and he's sending me out a new controller and plug to see if that's the problem.

They've been so easy to work with. Smittybilt has great customer service!

 

sweet man good to hear im buying one of there winches with a compressor when i get the money